Insurance News

Online Reviews

Pilat Insurance Agency has been getting great reviews online! For over 76 years we have been providing personal service, and most of our new customers are referred to us by satisfied clients. Here are a few examples of what people are saying about us:

"Rich Pilat makes sure that I am covered in all the ways that make me feel comfortable with my insurance needs. I am not savvy in insurance, and he lets me feel secure that I am getting a good value for what I am paying. His service is sincere and personal."

"Rich Pilat has been my agent for many years, Pilat Insurance Agency has always given me great service, good information, and friendly service. Definitely give them a try if you are looking for a new insurance agency!"

"Rich is both my insurance agent and that of my parents. He is knowledgeable, experienced, and provides the kind of personal review and claims handling that one generally thinks of as a thing of the past. He is a keeper. I would recommend him to any friend without reservation and have done so in the past."


Snapshot Program

We are now a certified "Snapshot Pro," meaning we are authorized to offer Progressive's Snapshot Discount Program to our customers.

With Snapshot, you can earn up to a 30% personalized discount on your car insurance based on when you drive, how often you drive, and how safely you drive. After installing the Snapshot device in your car or on the mobile app, you can track your driving and projected discount online.

For more information, visit www.progressive.com or contact our office for a quotation.


Trusted Choice

Pilat Insurance Agency is now a Trusted Choice® agency! What does this mean? This designation denotes Pilat Insurance Agency as a member of this national network of independent insurance agencies committed to a Pledge of Performance to:

  • Work with you to identify the insurance that is right for you, your family, or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency at your request.
  • Return your phone calls and e-mails promptly and respond to all requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail, and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in
    serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

Visit the Trusted Choice® website to learn more about the value of an independent agent or to browse the numerous articles about consumers' insurance concerns.


Referral Program

Have you heard about our "thank-you" referral program?

Here's how it works: You get a $25 gas card for anyone you refer to Pilat Insurance Agency who becomes a new client.

There is no limit! It's that simple.

Perhaps you know someone right now who is:

  • New to this area
  • Building or buying a home
  • Paying too much because of a teenage driver
  • Unhappy with their current agent/company
  • A recent college graduate
  • Recently or getting married

Tell them to give us a call at (440) 888-1150—and be sure they mention your name!

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© Pilat Insurance Agency Inc.5925 Ridge Road, Parma, Ohio  44129-3996      Phone: 440-888-1150