Insurance News

Keys to Progress

On June 12th 2013, Progressive Insurance gave away fifty-nine refurbished vehicles to veterans and their families at "Keys to Progress" events across the country. The refurbished vehicles were restored at local auto body shops as part of the National Auto Body Council's Recycled Rides project. The Keys to Progress event marked one of the largest vehicle donations as part of the Recycled Rides project, which began in 2007 as an effort to recycle vehicles that had been damaged in an accident. Progressive, with the help of Enterprise Rent-A-Car, is also providing insurance on the donated vehicles for the first six months.

The Keys to Progress events were held at Progressive Claims Service Centers, which are specialized claim-handling and repair facilities for Progressive customers. Richard Pilat participated in the local event at the Progressive Claims Service Center in Parma, Ohio. To see photos of the event, check out this album on our Facebook page.

Online Reviews

Pilat Insurance Agency has been getting great reviews online! For over 65 years we have been providing personal service and most of our new customers are referred to us by satisfied clients. Here are a few examples of what people are saying about us:

"Rich Pilat makes sure that I am covered in all the ways that make me feel comfortable with my insurance needs. I am not savvy in insurance, and he lets me feel secure that I am getting a good value for what I am paying. His service is sincere and personal."

"Rich Pilat has been my agent for many years, Pilat Insurance Agency has always given me great service, good information, and friendly service. Definitely give them a try if you are looking for a new insurance agency!"

"Rich is both my insurance agent and that of my parents. He is knowledgeable, experienced, and provides the kind of personal review and claims handling that one generally thinks of as a thing of the past. He is a keeper. I would recommend him to any friend without reservation and have done so in the past."

Snapshot Program

We are now a certified "Snapshot Pro," meaning we are authorized to offer Progressive's Snapshot Discount Program to our customers.

With Snapshot, you can earn up to a 30% personalized discount on your car insurance based on when you drive, how often you drive, and how safely you drive. After installing the Snapshot device in your car, you can track your driving and projected discount online.

For more information, visit or contact our office for a quotation.


In our continued efforts to meet the changing needs of our customers, we are proud to announce that we now represent Safeco Insurance for personal lines. Safeco is a member of the Liberty Mutual Insurance Group.

Safeco Insurance, established over 85 years ago, insures automobiles, motorcycles, homes, condos, and watercraft through independent agencies.

To learn more, visit

Trusted Choice

Pilat Insurance Agency is now a Trusted Choice® agency! What does this mean? This designation denotes Pilat Insurance Agency as a member of this national network of independent insurance agencies, committed to a Pledge of Performance to:

  • Work with you to identify the insurance that is right for you, your family, or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency at your request.
  • Return your phone calls and e-mails promptly and respond to all requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail, and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

Visit the Trusted Choice® website to learn more about the value of an independent agent or to browse the numerous articles about consumers' insurance concerns.

Referral Program

Have you heard about our "thank-you" referral program?

Here's how it works: You get a $25 gas card for anyone that you refer to Pilat Insurance Agency who becomes a new client.

There is no limit! It's that simple.

Perhaps you know someone right now who is:

  • New to this area
  • Building or buying a home
  • Paying too much because of a teenage driver
  • Unhappy with their agent/company after a claim
  • A recent college graduate
  • Getting married

Tell them to give us a call at (440) 888-1150—and be sure they mention your name!

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© Pilat Insurance Agency Inc.5925 Ridge Road, Parma, Ohio  44129-3996      Phone: 440-888-1150